Assisting people with disabilities with their mobility needs.


Williams Occupational Therapy regards privacy as an important part of our relationship with our users, readers, and customers. The following privacy policy applies to all Williams OT communications users, readers, and customers. If you have questions or concerns regarding this statement, you should first contact us on 08 8166 0767.

What information do we collect?

We collect information from you when you subscribe to our Newsletter and blog posts, contact us to make a referral, engage in our services, fill out forms or surveys.
When interacting with Williams OT, you will be asked to provide your name, address, emailing address and phone number.

Williams OT will ask for consent to use photos or videos in the form of education to others

We also collect information via surveys to help us further understand your queries and requirements.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience. Your information helps us to better respond to your individual needs.
  • To improve our product offerings. We continually strive to improve our offerings based on the information and feedback we receive from you.
  • To improve customer service. Your information helps us to more effectively respond to your member information and support needs.

Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe options at the bottom of each email as per the International SPAM ACT 2003.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

How can you access or update your information?

If your Personally Identifiable Information changes, or if you no longer desire our services, you may correct, update, delete or deactivate it by:

  • Updating your profile from the relevant email correspondence
  • Emailing us at
  • Unsubscribe from the relevant email correspondence

Do we use cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the websites or service provider systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits so that we can offer better website experiences and tools in the future.

What’s our security policy?

Williams OT uses Stripe for its online and phone credit card transactions. Stripe processes online credit card transactions for millions of global transactions, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions are performed externally on the Stripe websites. Williams Occupational Therapy cannot see or access your online credit card details. When providing phone transactions, details are entered and destroyed immediately. For more information about Stripe, please visit

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others’ rights, property or safety.

Third party links

Links on the Williams Occupational Therapy website to external entities are not covered within this policy. You should check the respective privacy policies of these third-party websites for more detailed information on their privacy practices. Williams OTs’ privacy policy does not apply to, and we cannot control, the activities of other websites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our website, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date below.


This policy was last modified on September 2023.